Privacy Policy

This Privacy Policy explains how Blackridge Group Ltd ("Blackridge", "we", "us" or "our") collects, uses and protects your personal data when you visit our website or interact with us. We are committed to processing personal data fairly, transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Blackridge Group Ltd is the data controller for the personal data processed via this website. Our registered office is 61 Bridge Street, Kington, Hertfordshire, HR5 3DJ, United Kingdom. If you have any questions about this policy or your rights, please contact us at info@blackridgegroup.online.

2. What Information We Collect

We may collect and process the following categories of personal data:

• Contact information such as your name, email address and phone number when you communicate with us.
• Technical data including IP address, browser type, device identifiers and cookie data when you browse our site.
• Any other information you choose to provide when interacting with us.

3. How We Use Your Information

We use personal data for the following purposes:

• To respond to your enquiries and provide customer support.
• To operate, maintain and improve our website.
• To comply with our legal obligations and protect our legal rights.
• With your consent, to send you marketing communications about our services.

4. Legal Bases for Processing

We process personal data on the following legal bases:

• Consent – where you have given clear consent to process your personal data for a specific purpose.
• Contract – where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal obligation – where processing is necessary for compliance with a legal obligation.
• Legitimate interests – where processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

5. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to understand how visitors interact with our pages and to improve functionality. Cookies may be stored on your device when you browse this site.

• Strictly necessary cookies – required for core site features and security.
• Analytics cookies – help us analyse site usage so we can measure and improve performance.
• Marketing cookies – used only with your consent to deliver relevant content.

You can control or delete cookies at any time through your browser settings. Disabling cookies may affect your browsing experience.

6. Data Sharing

We may disclose personal data to trusted third parties that assist us in running our business. These include:

• Service providers such as hosting, analytics and email delivery partners.
• Professional advisers including lawyers, bankers, auditors and insurers.
• Regulators and authorities where required by law.

All third parties are required to respect the security of your data and treat it in accordance with the law. We never sell your personal data.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy notices.

8. International Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

9. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

10. Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction or erasure of your data.
• Object to or restrict our processing of your data.
• Request data portability.
• Withdraw consent at any time where we rely on consent.
• Lodge a complaint with the ICO if you believe we have not complied with data protection laws.

11. Exercising Your Rights

To make a data subject request, please contact us at info@blackridgegroup.online. We may ask for proof of identity and will respond within one month.

12. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

13. Children

Our website is not directed at children under 13 and we do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at info@blackridgegroup.online.